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Airbnb's "We Accept"

Targeting - Travelers from diverse backgrounds.

Core Theme of the Campaign -

Championed the idea that everyone should have access to travel experiences.

About the
Campaign
-

Promotes Airbnb's commitment to inclusivity and acceptance of diverse guests.

Formula applied by the Campaign to elicit customer action -

Highlighted Airbnb's stance on diversity and welcoming atmosphere.

Business Title

A Look at
the Campaign


1. Campaign Background: The "We Accept" campaign was launched in response to reports of discrimination on the Airbnb platform, where some hosts were refusing to rent their properties to guests based on factors like race or ethnicity. Airbnb faced criticism and legal challenges related to these incidents.

2. Messaging: The campaign featured the slogan "We Accept" prominently. This message was intended to communicate Airbnb's commitment to being an inclusive and open platform where all people are welcomed and respected.

3. Video Advertisements: Airbnb produced a series of video advertisements as part of the campaign. These videos showcased a diverse group of Airbnb hosts and guests from different backgrounds and walks of life. The videos emphasized the importance of acceptance, understanding, and unity.

4. Community Commitment: Airbnb introduced new policies and initiatives as part of the campaign to address discrimination and bias on the platform. These included updated nondiscrimination policies, stricter penalties for hosts found to be engaging in discriminatory behavior, and mandatory anti-bias training for hosts.

5. Partnerships and Advocacy: Airbnb collaborated with various civil rights organizations and advocacy groups to address issues related to discrimination and promote equality and inclusion.

6. Social Media Engagement: The campaign was promoted on social media platforms, where Airbnb encouraged hosts and guests to share their stories and experiences related to acceptance and inclusion while using the platform.

7. Crisis Response: Airbnb used the campaign to respond to specific incidents of discrimination reported in the media by addressing them directly and reiterating its commitment to fighting discrimination.

8. Impact: The "We Accept" campaign had a significant impact on Airbnb's brand and its approach to addressing discrimination. While it was not a complete solution to the issue, it marked a clear stance against discrimination within the Airbnb community.

Should you find value in this succinct overview, you will appreciate access to 
BRAND
COLOSSAL

An exhaustive analysis we have garnered elucidating the following 3 studies -

A. The comprehensive breakdown & precise elements that led to the campaign’s success

B. Intricate details behind the campaign to ensure you don't miss any valuable insights we've uncovered

C. Components required to execute a similar campaign or a campaign of equivalent magnitude at your scale
 
This shall be alongside an extensive compendium of these insights for more than 1600 additional successful campaigns. 
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